As we are all cognizant of the COVID-19 pandemic 2020, and how it affected the worldwide economic structure and created a budgetary deficit across the globe. So many organizations/businesses are still looking for remote desktop services (RDS), and it is plausible looking at the current work from the home trend.
RDS gives you access to control your business remotely. Thankfully, the businesses are on the recovery track because of the remote work tools/software/solutions. Unquestionably, it helped companies to gravel their way out of the deadly crisis.
Every business owner is in dire need of remote operation solutions, keeping in mind the COVID-19 SOP. But it can be a task to find a supporting tool with great features fulfilling your business needs and expectations. But call me a benefactor, for discussing the implementation of remote desktop tools in this article that can help you profess better cash-flow for your business.
But first, let us begin with the basics.
What Exactly Is Remote Desktop Services (RDS)?
RDS was initially referred to as terminal services and is a key part of the Windows 2008 server that allows its users to access other devices/machines virtually. RDS are used for accelerating apps and deploying desktops by enabling clients to run any operating system.
Was it too nerdy? Okay in simpler words, RDS is a service that lets you control the remote computer over the network connections .
With the current work from the home trend, it is quintessential to deploy RDS to maintain your workforce productivity and track employee performances. You do not need a physical connection for it because the devices are virtually accessed with cloud-based technology. It provides a secure platform to avoid suspicious activities in an organization.
The Things You Should Be Aware OF Before You Start Using RDS-
A Virtual RDS Server: Undoubtedly, having a virtual server is an important element for deploying RDS. For the least RDS connection, you need a host and a connection agent. Also, a protected connection is quintessential, for which you need a gateway service. Since there are chances of a system getting hacked, you can use an encrypted password for extra security.
An Unattended Access: When your employees are working from home, it is not possible to get a connection with them. And unattended access can be helpful in this, to access the device without asking for permission every time.
Multi-Session: Many of the remote desktop tools limit the number of devices that can be remotely managed. Not every productivity management software allows Multi-sessions. So it is recommended to use employee monitoring software like EmpMonitor, Time Doctor, ActivTrak, InterGuard, Bamboo HR, and Hubstaff, etc. that provides multi sessions to track your employees.
Multi-Window Control: If you are managing many devices at a time through RDS, you might need multi-desktop control windows concurrently to track all your employee activities and switch between their windows quickly to transfer any files by drag and drop.
The Set-Up: While setting up the network, you need to install the application on the employees' devices as well. And it also requires device compatibility. As an admin, you will have to create different employee profiles for different RDS sources.
The Built-In Chat: The communication between teammates in a secured network is of core importance. That makes built-in chat, an important feature of RDS. People might not be able to respond to emails and calls all the time. Instant Messaging feature helps to have quick conversations while working remotely.
The Reboot and Reconnect: The Internet can sometimes ditch you and you might face communication difficulties. This is why an auto-reboot system with an auto-reboot connection is a necessity. Without this feature, the user will have to reconnect the system and start a new session all over again
The Logging on/off and Switching Users: To avoid the situation where multiple users are working remotely under their single windows account, RDS provides you the ability to switch between users and log on/off their systems for any update.
Recording Screen: The employers can monitor their employees using the screenshots feature and real-time screen monitoring option to detect any suspicious activities (Insider threats) from the employee's end.
User Productivity: Using RDS, you can handle all ongoing projects/tasks to maintain productivity and achieve the overall organizational goals.
Rounding Off
These were some of the important factors that are to be considered before stationing Remote Desktop Services for a company. Do not let the global emergency harm your business and take it off from you in any way. Remember, small measures can lead to big transformations!